Web-based security and logging enhancements: Proactive mail notifications to detect any stopped/paused jobs for better visibility and troubleshooting.Scripts downloaded and customized from web-based repositories are now compatible with and can be executed via VMware vRO and Ansible.Master Script support added for new RBA tools - VMware vRO and Ansible: Earlier, this used to be a manual activity as during the syncing process, all the user roles defaulted to Operational Users and new roles had to be mapped manually Enables one-step mapping of desired roles to AD users.Support for mapping the native RBAC groups within iAutomate to customer organization’s Active Directory (AD) groups: Optional on/off feature for users to choose the integration mechanism.Flexibility to directly update, resolve, close, or move tickets to WIP state directly via iAutomate, eliminating the need to have RBA-ITSM integration in place.Support for updates to tickets in IT Service Management tool via iAutomate: ServiceNow Orchestration for the execution of runbooks / workflows.Cherwell IT Service Management for Incidents, Service Requests Tasks, and Change Request Tasks via push-based APIs.Access to Analysis Dashboard to view the analysis outcomes including various widgets like Automation %, Runbook Available, Knowledge Articles (KB) available, Top 10 automatable use cases, among others.Event-driven proactive notifications to keep users informed of the progress.Multiple analysis can be performed and managed by the users
Users can download the template to be used for capturing the data and upload the dataset for analysis.
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